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Support

Ticketing

Since customer satisfaction is a priority for InformEtica, it was decided to use a professional tool to collect their claims.

The OTRS ticketing system allows you to share and constantly monitoring the request and will respond as quickly as possible.

The requests may, therefore assistance, being sent in two ways:

Remote support

TeamViewer

TeamViewer is a powerful and fast remote support service. It is a service that lets you share your screen and information to better support and faster.

Quick join

Thanks to the application QuickJoin you can attend presentations InformEtica with ease. Simply start the QuickJoin module and log in with their session data.

Livecare Support

Download the version of Livecare Support for Windows.

No-Admin version:

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Admin version:

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Download the version of Livecare Support for OSX.

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